Check-in is possible from 14:00 to 20:00. If you plan to arrive later, please inform us in advance. Check-out is required by 11:00.

The hotel offers express check-in and check-out services and a concierge service. For the smoothest experience, please inform us in advance of your arrival time.

We prepare rich buffet tables, continental and à la carte breakfasts for you. We also think about special diets, so you will find vegetarian, vegan and gluten-free options on the menu. If you are leaving early for a hike, we will be happy to prepare a breakfast package for you to take with you.

Yes, there is an award-winning Doma u Nás Restaurant on site, serving international cuisine, open for breakfast, lunch and dinner. There is also a pleasant café on site.

Yes, although we are primarily an adult-friendly establishment, children of any age can stay with us. An extra bed is available for a fee of €20/night (on request). Please note: We do not provide cots.

Unfortunately, pets are not allowed in our hotel.

The hotel is located in the historical part of Poprad (Spišská Sobota). Historical monuments and museums are within walking distance. The surroundings are ideal for hiking (High Tatras, Slovak Paradise), cycling and skiing. Aquapark AquaCity Poprad is only a few minutes away.

Yes, we are happy to organize an airport transfer for you (Poprad-Tatry Airport is only 8 km away) for an additional fee.

If you cancel your reservation at any time after it has been made or in case of no-show, the cancellation fee is 100% of the price.

Yes, you can change the date once, no later than 7 days before your planned arrival, provided that the price and room type remain the same or higher.